Last updated: 7 November 2026
This page explains how Essential Oils Direct uses cookies and similar technologies on www.essentialoilsdirect.co.uk, and how you can control them. It should be read alongside our Privacy Policy.
What are cookies?
Cookies are small text files placed on your device when you visit a website. Similar technologies, such as tracking scripts and pixels, work in a comparable way. They help a website work properly, remember your choices and understand how it is used.
Your consent
When you first visit our website, a cookie banner (provided by Consentmo) asks for your consent. Only necessary cookies are used until you make a choice. Statistics, marketing and preference cookies are only set if you accept them. You can change or withdraw your consent at any time using the cookie settings option on our website, or by clearing cookies in your browser.
Types of cookies we use
Necessary
These are needed for the website to work, for example to keep items in your basket, let you log in to your account, process checkout securely and remember your cookie choices. They are provided by Shopify, our e-commerce platform, and by Consentmo. These cookies cannot be switched off.
Statistics
These help us understand how visitors use our website, such as which pages are visited, so we can improve it. We use Google Analytics and Shopify’s own analytics for this.
Marketing
These help us measure how well our advertising works. We use Google Ads and Microsoft Advertising (Bing) to see whether visits from our adverts lead to an order.
Preferences
These remember choices you make on our website so it works the way you expect when you return.
Email Newsletter (AWeber)
If you sign up to our newsletter, your name and email address are held by AWeber Communications, our email service provider, which is based in the USA. AWeber sends our emails on our behalf and records whether an email is opened and which links are clicked, so we can see what is useful to you. When you click a link in one of our emails, a tracking script from AWeber on our website may also record the pages you visit afterwards. Any cookies used for this are only set if you accept them through our cookie banner. You can unsubscribe at any time using the link at the bottom of every email. For more information, see the AWeber Privacy Policy.
Message service (Tidio)
Our message service is provided by Tidio. It may use cookies so that your conversation is kept while you browse our website.
Managing cookies in your browser
Most browsers let you view, block and delete cookies through their settings. Blocking necessary cookies may stop parts of our website, such as the basket and checkout, from working.
Changes to this policy
We may update this Cookie Policy from time to time. The date at the top of this page shows when it was last changed.
Contact us
If you have any questions about this Cookie Policy, please send us a message using the message service on our website, or write to us at:
Essential Oils Direct, PO BOX 799, Oldham, OL1 1TY.