Retail or Wholesale Account

Should I open a retail or wholesale account?

To complete an order we recommend that you open an online account so you have access to all website features. Opening an account is simple and takes just a few minutes. Once signed up the prices, terms & conditions and delivery charges displayed will be relevant to your account type.

We frequently get asked by customers:

'Am I allowed to open wholesale account, I am not an aromatherapist or reseller'?

The answer is YES.

However to complete an order when logged in to your wholesale account, minimum order rules apply (see below).

To login or create a new account visit this page

Account Types

Retail account: There is no minimum order. You will pay retail prices and delivery charges vary depending on the total value of goods in your basket. Please see our delivery info page for current costs. Retail prices are also displayed when not logged in to any account and you are shopping as a guest.

Wholesale account: Once logged into your wholesale account there is a minimum order requirement of £40 + Vat (£48). The prices displayed will be wholesale prices and delivery charges vary depending on the total value of goods in your basket. Please see our delivery info page for current costs.

Open 2 accounts: To sign up you need to provide a unique email address and this is used as the login. However if you have access to 2 different email accounts. It is perfectly OK to open both types of the account (Retail and Wholesale) and use either of these accounts depending on how much you intend to spend at the time. For retail customers there is also the option to checkout without opening an account although this is not recommended if you want to enjoy all website features.