Essential Oils Direct Logo
UK AROMATHERAPY SUPPLIES
Essential Oils, Carrier Oils, Base Products, Bottles & Jars and much more.
ESTABLISHED 1993

Answers

Do you export e.g sell outside of the United Kingdom?

We only deliver to England, Scotland and Wales (mainland only).


Do you manufacture or blend bespoke products on behalf of customers?

We do not currently offer a custom blending service or manufacture bespoke products.
We only sell individual raw materials or pre-formulated products.

Which account type should I sign up for? Retail or Wholesale?


To complete an order we recommend that you open an online account so you have access to all website features. Opening an account is simple and takes just a few minutes. Once signed up the prices, terms & conditions and delivery charges displayed will be relevant to your account type.

We frequently get asked by customers

'Am I allowed to open wholesale account, I am not an aromatherapist or reseller'?

The answer is YES.

However to complete an order when logged in to your wholesale account, minimum order rules apply (see below).

ACCOUNT TYPES

Retail account: There is no minimum order. You will pay retail prices and delivery charges vary depending on your postcode and be based on the total value of goods in your basket. All delivery options are presented during the checkout process. Retail prices are also displayed when not logged in to any account.

Wholesale account: Once logged into your wholesale account there is a minimum order requirement of £40 + Vat (£48). The prices displayed will be wholesale prices and delivery charges vary depending on your postcode and are based on the total value of goods in your basket. All delivery options are presented during the checkout process.

Open 2 accounts: To sign up you need to provide a unique email address and this is used as the login. However if you have access to 2 different email accounts. It is perfectly OK to open both types of the account (Retail and Wholesale) and use either of these accounts depending on how much you intend to spend at the time. For retail customers there is also the option to checkout without opening an account although this is not recommended if you want to enjoy all website features.



Can we collect ?


Our collection point has now permanently closed.
We are sorry for any inconvenience.

We offer a Nationwide delivery service by courier. Please note: We do not export.
Please check our delivery information pages.

Are your essential oils suitable for soapmaking or cosmetic use etc?


Pure and Natural Essential Oils:
All essential oils we sell are suitable for both candle making and cosmetic use and are widely used for this purpose. However, it is the manufacturer/end users responsibility to determine safe inclusion limits and general suitability depending on the intended finished product.



What are the member benefits?


ESSENTIAL OILS DIRECT - Member benefits
  • Faster repeat ordering, as your address details are stored on our system.
    Simply log in when ordering to retrieve your details.
  • Member only promotions.
  • Ability to view past orders, previous support requests etc.
  • Full control over your account details.
  • The email address provided when setting up your account is not used for marketing emails.
  • Although your account email address is never used for anything other than order related issues. We do also contact customers about new products and special offers via our email newsletter. If you would like to receive our email newsletter, you would need to sign up separately via this link Free Aromatherapy Email Newsletter



Can I open a credit account on 30 day terms?


We do not offer credit facilities. All orders must be paid for at time of ordering.

Our prices take into account the fact that we receive payment at time of ordering and therefore do not have to issue statements and chase overdue invoice.

Please Note: We occasionally consider credit facilities for companies operating in the public sector e.g hospitals, schools, colleges etc  - This decision is made on a case by case basis.


I manufacture my own products. What data can you provide?

If you order your essential oils from us we can provide SDS, SPEC, Allergens Reports, IFRA Statements and Certificate of Analysis to enable you to complete your CPSR (cosmetic product safety report).

The SDS can be viewed or downloaded from our data library.
The other data is available on request. Please contact us to request this

Please Note: If you require a CofA you need to provide the batch number of the oil you received from us. The batch number is located on the label and is a 4 or 5 digit number. The data we provide can only be used in conjunction with products supplied by ourselves.

Do you offer a private labelling service or print labels?


We do not offer a private labeling service. We do not print or sell labels.

All products we sell are labelled with our EOD brand label.