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UK AROMATHERAPY SUPPLIES
Essential Oils, Carrier Oils, Base Products, Bottles & Jars and much more.
ESTABLISHED 1993

Shopping - Quick Guide

Online Shopping Overview

Shopping online with Essential Oils Direct is a lot like shopping at a retail store. You browse through our products for the items you'd like. We stock essential oils, carrier oils and a large range of aromatherapy  and complementary health products.

Once you decide what you would like, you put them in your online shopping basket, and then when you have chosen everything you require, complete your purchase at the checkout area. The only difference is you can browse our store 24 hours a day - 7 days a week. And unlike a retail store you won't have to look for a parking space or fight your way through crowds of shoppers. That's one of the great advantages of internet/ mail order shopping.

Additionally, at the checkout, we provide options for leaving the goods somewhere else in case you are unavailable when our courier arrives. This could be a neighbour or safe place. Or you could simply provide a work address when ordering.

Making your product selections

So to start shopping, the first thing you do is search the Essential Oils Direct online shop for the items you'd like. To start browsing click on the "SHOP/Products" link. As you view each category and its products you'll see the "add to basket" button. Once you've found a product you require, add it to your shopping basket by clicking on the "add to basket" button.

Just like in a retail store, the shopping basket is a holding place for your items until you are ready to purchase them. You can view the contents of your basket at any time by clicking on the 'View Basket' link on your shopping page. And, just like a retail store, you can remove items from your basket should you change your mind.

When you are ready to checkout

When you have finished adding items. Click on the "Basket/Checkout" button in the main menu OR the 'Go to Checkout' button at the side of each product. Then you will be able to view your basket one last time to check all the products in your basket are correct. Once you've confirmed your selections and checked your basket, you proceed to the final ordering stage by clicking the 'Checkout' button.

Registration (which takes only 2 mins) is required to ensure you benefit from all the functions the Essential Oils Direct site has to offer now and in the future. Your information will be saved which means that you won't need to enter your details again if you order from us in the future. In addition by registering you will also benefit from many of our sites additional features and special offers. You enter your personal information, your name and address, telephone number etc so we know where to send the goods and so that we may contact you in the event of any queries relating to your account.

Once all this information is collected and you are happy that all is correct you will transferred to the final page to make payment.

Delivery Zone and Charges

Delivery charges vary depending on your account type, the order value and the postcode of the delivery address.

After entering your delivery address and postcode. The options will be presented at the checkout and are based on the postcode you enter. You must ensure you enter a valid postcode in the correct format. If an incorrect postcode is entered resulting in an incorrect delivery charge being applied, the order may be delayed.


Click & Collect: There is also an option to order online and collect your order from our warehouse. If you choose this option you will receive an email once your order is ready for collection. More info

 

Choosing a payment option

Essential Oils Direct - Payment Options:

At the checkout you must also decide which payment method you would like to use.

1). Credit Card/Pay Pal - You can pay online by entering your credit card information or paying via your PayPal account.  All payments are secure and processed by industry leaders Sage Pay.

2). We also offer the option to pay by cheque which can be posted to us after completing your order if you choose to have your goods delivered. If you are collecting your order a cheque guarantee card must be presented before goods are released.

3). Finally we offer the option to pay by BACS. This means you can set up a direct payment from your bank either online or by telephone banking. Our bank account details and the reference numbers you need are provided on screen after checking out if you choose this option. Once you have set the details up with your bank future payments will be quick and easy using this method.

Our bank accepts "BACS faster payments" which means if your bank also participates funds can be transferred from your bank and received by us the same day. Check with your  bank to see if this is an option (and if any charges apply for using this service)

We appreciate that ordering online for the first time can be a little daunting. So if this is your first order and you have any queries or problems. Or you are unsure about any aspects of the ordering process please contact us and we'll be on hand to assist. Click the contact us link at the top of this page for contact details and submit a query using the form provided.

Thanks for your interest in our products !