FAQ - Wholesale Sites -

I am in rush for my goods - Is it better to order by telephone or online?


Answer: If you order online you are likely to receive your order sooner. (The minimum order is also lower for online orders).

Online orders go straight through to our despatch warehouse for instant picking (the majority are picked the same day). There is also much less chance of errors when ordering online, as you can double check the order on-screen before paying.

On the home page of our site we state the current delivery status. e.g orders placed online before 11.45am will be despatched the same day. Please check this before ordering.

Our online ordering system automatically sends a confirmation of the order and payment. You will also receive an email confirming the order has been despatched, by what method and the courier tracking number.

A phone order and payment over the phone has to be manually processed by our office and therefore delays may occur during busy periods.

Wholesale prices: Am I eligible to place an order with you?

All prices quoted on this site are wholesale prices.

There are no restrictions on who can place an order at wholesale rates providing you spend over the minimum order level.Full details of our minimum order requirements can be found in our Terms & Conditions section.

If you have specific larger volume requirements, please contact us via the contact us link above.

 

Can we collect ?


Yes it is possible to collect your goods, but please note we are not a shop! Goods must ordered in advance of your visit. There is obviously no delivery charge. Simply choose the collect option at the checkout.

Please note:  The address below is a collection point only and not a shop.

STRICTLY NO CASH PAYMENTS.

Collection point address:
Essential Oils Direct Ltd
Unit 13 Parkside Industrial Estate
Edge Lane Street
Royton, Oldham
OL2 6DS

View 
an  online map

Any queries must be submitted via the contact us link on this website not when collecting.

DayOpening Times
Monday9.30 - 16.00
Tuesday                 9.30 - 16.00 
Wednesday9.30 - 16.00
Thursday9.30 - 16.00
Friday9.30 - 15.00

Why is the country of origin not displayed by each oil?

This information is all on one page.

Please try this link  Countries of Origin

Are your essential or fragrant oils suitable for soapmaking or cosmetic use?

Alll the essential oils we stock are suitable for candlemaking.

With regard to our range of synthetic fragrances this is a little more complex.

The reason we have 2 types of fragrance is purely because you cannot actually have a single fragrance that is suitable for use for everything.  Wouldn't life be simple if you could?

We stock some "standard" fragrances - These are for use in any aqueous product. So, Melt N pour soap, Aqueous base products like bath foams, shampoos, creams etc

We also stock a small section of Candle Grade Fragrances - for use in products with oil present. ie veg oil, candles, emulsion, oil based butters,creams, cold process soap etc. The are listed in the candle OK category.

Note: You can still use the candle grade fragrance in Melt N Pour soap if you wish or base products like shampoos, but there is often a clarity issue and therefore the need to use a solubliser aswell.  

Bath bombs - you can use either because there are no clarity or solubility issues with these.

So if you look at the fragrances we have on offer and simply avoid those listed in the "candle grade category" if clarity is an issue for water based products.

Please Note: There are also guidlines regarding safe inclusion limits which need to be taken into account also. This is too complex and varied to cover at this point.

Why should I register to become a member on this site?


ESSENTIAL OILS DIRECT - Member benefits
  • Faster repeat ordering, as your address details are stored on our system.
    Simply log in when ordering to retreive your details.
  • Member only promotions.
  • Ability to view past orders, previous support requests etc.
  • Full control over your account details via your own admin panel.
  •  The email address provided when setting up your account is not used for marketing emails.

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We are a wholesale supplier of aromatherapy products based in Royton, Oldham OL2. We supply pure essential oils / aromatherapy oils in small and bulk sizes, vegetable carrier oils / base oils / fixed oils, hyrolats / hydrosols, fragrance oils, aroma diffusers, empty glass bottles / jars and plastic bottles, base creams, lotions and base bath products which are suitable for the addition of essential oils for aromatherapy use.
© Copyright - Essential Oils Direct Ltd (EOD) - 13 Parkside Industrial Estate, Royton, Oldham OL2 6DS:
Please note the above address is not a shop it is warehouse/collection point only: Goods must be pre-ordered before visiting.

Tel: 0161 633 3952 - Please note the minimum order for telephone orders is £66 inc VAT. (The minimum for orders placed online is £25 + Vat)
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