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FAQ - Wholesale Sites - Content |
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Answer: Online is much quicker. (The minimum order is also lower for online orders)
Online orders go straight through to our despatch warehouse for instant picking (the majority are picked the same day). On the home page of our site we state the current delivery status. e.g orders placed online before 11.45am will be despatched the same day. Please check this before ordering.
The Essential Oils Direct aromatherapy online ordering system automatically sends a confirmation of the order and payment. You will also receive an email confirming the order has been despatched, by what method and the courier tracking number.
A phone order on the other hand has to be manually processed by our office and therefore delays may occur during busy periods.
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All prices on this site are at wholesale levels. There are no restrictions on who can place an order at our wholesale rates. Providing you spend over the minimum order level you qualify for wholesale rates. Full details of our minimum order requirements can be found in our Terms & Conditions section.
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Yes you can ! Please
note: The address below is a
collection point only
and not a shop. Goods must ordered in advance of your visit.
STRICTLY NO CASH PAYMENTS.
Collection point address:
Unit 13
Parkside Industrial Estate
Edge Lane Street
Royton,
Oldham
OL2
6DS
View an online
map
Any
queries
must be submitted via the contact us link on this website not
when collecting.
| Day |
Opening Times |
| Monday |
10.00 - 17.00 |
| Tuesday
|
10.00 -
17.00 |
| Wednesday |
10.00 - 17.00 |
| Thursday |
10.00 - 17.00 |
| Friday |
10.00 -
15.00 |
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All the essential oils we stock are suitable.
With regard to fragrances this is a little more complex.
The reason we have 2 types of fragrance is purely because you cannot actually have a single fragrance that is suitable for use for everything. Wouldnt life be simple if it was?
We stock some "standard" fragrances - These are for use in any aqueous product. So, Melt N pour soap, Aqueous base products like bath foams, shampoos, creams etc
Candle Grade Fragrances - for use in products with oil present. ie veg oil, candles, emulsion, oil based butters,creams, cold process soap etc.
Note: You can still use the candle grade fragrance in Melt N Pour soap if you wish or base products like shampoos, but there is often a clarity issue and therefore the need to use a solubliser aswell.
Bath bombs - you can use either because there are no clarity or solubility issues with these.
So if you look at the fragrances we have on offer and simply avoid those listed in the "candle grade category if clarity is an issue for water based products.
Please Note: There are also guidlines regarding safe inclusion limits which need to be taken into account also. This is to complex and varied to cover at this point.
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ESSENTIAL OILS DIRECT -
Member benefits
- Faster repeat ordering, as your address
details are stored on our system.
Simply log in when ordering
to retreive your details. - Member only
promotions.
- Ability to view past orders, previous
support requests etc.
- Full control over your account
details via your own admin
panel.
- The email
address provided when setting up your account is not used for marketing
emails.
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It is not possible to open up a credit account with Essential Oils Direct.
All orders must be paid for at time of ordering.
Our aromatherapy product prices reflect the fact that we receive payment at time of ordering and therefore do not have to chase overdue payments.
Please Note: We occasionally consider credit facilities for companies operating in the public sector e.g hospitals, schools, colleges etc - This is done on a case by case basis.
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