I am in rush for my goods - Is it quicker to order by telephone or online?

Answer: If you order online you are likely to receive your order sooner. (The minimum order is lower when ordering online).

A telephone order and payment made over the phone has to be manually processed by our office and therefore processing delays may occur during busy periods.

Online orders go straight through to our despatch warehouse for instant picking (the majority are picked and shipped the same day if the order is placed before 1pm on a weekday). There is also much less chance of an error occurring when ordering online, as you can double check the order on-screen before completing your order.

On the home page of our website we state the current order delivery status. This can change depending on workload. An example might be ...'Orders placed online before 1pm will be despatched the same day'. Please check this before ordering if you are working to a tight deadline.

Our online ordering system automatically sends a confirmation of the order and payment. You will also receive an email confirming the order has been despatched, by what method and the courier tracking details.